Unlike many cheaper department store brand machines, that are designed to be thrown away at the first sign of things going wrong, high end prosumer machine are designed to last and be repaired rather than thrown into landfill. There is no reason that a high end prosumer machine, if properly maintained and serviced, can’t last a lifetime.
We recommend regular servicing, every 12-18 months
Servicing is preventative maintenance. Just like your car, you want your coffee machine to be running as smoothly as possible and, just like your car, you want anything seen to before is causes an issue. Servicing involves going over the whole machine, checking for scale build up, replacing various seals, gaskets and other consumable parts, performing any tweaks needed to get the machine running nicely and checking for any further maintenance required.
We have several servicing options available, for more details, see our Servicing and Repairs section.
Don’t let little things turn into big things, if you notice something unusual, get it seen to asap! It’s easy for a small and cheap repair, to turn into larger, more difficult and costlier repair over time.